Frequently Asked Questions
People always ask what items do we consign and sell in our children's consignment store. Here is a list but if you still aren't sure, just call us and ask!
Clothing ( Preemie, Infant, Toddler, Child, Youth and Tween Size) * Shoes * Maternity Clothes * Toys * Games* Movies/CDs * Books * Strollers * Swings * Bath Tubs * Bouncy Seats * Bassinets * Walkers * High Chairs * Activity Mats * Infant Carriers * Booster Seats * Car Seats * Crib Mattresses * Pack-N-Plays * Travel Swings * Back Pack Carriers * Diaper Bags * Cloth Diapers * Shopping Cart Covers * ANYTHING TO DO WITH CHILDREN! :)
1. How does it work?
It's simple. First, you make an appointment. You wash/clean items and bring them in ready to hang (this helps us get them on the floor to sell much quicker). We open an account for you in our computer and hang/tag all of your items with YOUR individual bar code. Each time someone checks out and pays for one of your items, 45% -50% of the sales price goes on your account and is available for you to spend in our Colorado Springs store.
2. Does my store credit expire?
Absolutely NOT. If you don't see what you like when you visit (shich is unlikely because we are a HUGE store), your store credit remains until you use it and does not expire.
3. Can I use my store credit towards a lay-a-way?
4. Why should I consign my items for store credit rather than a "cash payout" or for "$ on the spot?"
At first, trading your items for cash or consigning them at a store that pays at a certain time of the month may seem like a better deal. We understand that this may be what you need. However, consider this:
a) those stores have a higher overhead BECAUSE they pay cash out so they will give you less per item than we can. You get a higher percent with us than other stores. When you consign many pieces, this REALLY adds up over time.
b) Secondly, not only do you receive more value for each item when you accept store credit, but we are able to re-sell your items at a lower price which means your items will ACTUALLY sell! It does you no good to receive consignment payments if the store prices your items so high that they don't sell and they are either returned to you or forfeit to the store. Our goal is to help you sell your items - after all, that is how we make our money as well!
c) so, because you receive a higher % of the selling price and because our prices are mor reasonable than other stores, when you shop with us, you get even more value for your items. And since we have the LARGEST inventory than any other consignment store, you are sure to find what you are looking for!
5. Is it safe to buy "gently used" baby equipment?
Absolutely, we check all of our baby equipment for recalls before it is placed on the floor to sell!! Check our Safety page for more information and, if you still have concerns, don't hesitate to ask our staff any questions you may have. We are ALWAYS happy to help!
6. Other places don't make me have an appointment, why do you?
This is another facet that can be misleading. The only resale stores that don't make you have an appointment are the ones that pay cash on the spot. The reason they can do this is because they will usually only take a few of your items - which only takes a moment. They will offer you the LOWEST price for your BEST items. They are looking for name brands on the labels and don't even consider many of your pieces.
We, on the other hand have much more room and can cater to many different price ranges. We will take items that are, up-to-date, and in good repair because WE HAVE THE ROOM TO DO SO.
As a result, we need to know when you are coming (it can even be a morning appointment or afternoon appointment without a specific time if need be). That way, we can be prepared to get you "in and out." Our appointments usually last no longer than 10-15 minutes - about the same time you spend at the "other" stores.
7. How long does the appointment take?
No longer than 10-15 minutes. Remember, your children are welcome to come with you and can play at our play area while we take care of you!
8. What if my things don't sell? Do I lose them?
If things have been on the floor for 90 days and haven't sold, we recommend that you just forfeit them to the store. We have charities that we donate to that are very happy to get your unsold items. However, you may get any unsold items returned to you and the details of this are in our Agreement which we go over with you at your appointment.